Model Licence Conditions and Guidance for Dog Boarding Establishments
MODEL LICENCE CONDITIONS AND GUIDANCE
FOR DOG BOARDING ESTABLISHMENTS
ANIMAL BOARDING ESTABLISHMENTS ACT 1963
Model Licence Conditions and Guidance for Dog Boarding Establishments
Model Licence Conditions and Guidance for Dog Boarding Establishments
A Report based on the work of the CIEH Animal Boarding Establishments Working Party
published in 1993, as amended by discussions with the British Veterinary Association
(BVA), British Small Animal Veterinary Association (BSAVA), Feline Advisory Bureau
(FAB), Pet Trade and Industry Association (PTIA) and the Association of District Councils
(ADC).
This document has been prepared in the best interests of animal welfare and to improve
kennel management. No liability rests with the contributing bodies for circumstances arising
out of the application of conditions contained within.
THE CHARTERED INSTITUTE OF ENVIRONMENT HEALTH
Founded in 1883, the Chartered Institute of Environmental Health (CIEH) is a professional
and educational body, dedicated to the promotion of environmental health and to encouraging
the highest possible standards in the training and the work of environmental health officers.
The Institute has over 9,000 members, most of whom work for local authorities in England,
Wales and Northern Ireland. Apart from providing services and information to members, the
Institute also advises government departments on environmental health and is consulted by
them on any proposed legislation relevant to the wok of environmental health officers.
The Institute received its Royal Charter in 1984.
Model Licence Conditions and Guidance for Dog Boarding Establishments
FOREWORD
Following the passing of the Animal Boarding Establishments Act 1963, the BVA published
guidance in the 1970s and again in the 1980s1 on appropriate conditions to be applied in the
licensing of animal boarding establishments. The comments in their 1985 document are still
relevant:
“Historically local authorities were recommended to grant licences to premises of substandard
nature conditional upon the recommended standards being met by a specified date
but not later than 1 January 1980. In practice in many instances it has proved impossible to
raise the standards of such premises after the initial issue of licences. Concurrently a greater
number of premises are now being offered for inspection prior to the granting of licences for
the boarding of cats and dogs and no reason can be seen for granting licences to any premises
which fail to meet current standards in any major respect.”
Animal boarding establishments fulfil a public need. The public have a right to expect that
all premises satisfy basic standards relating to the health, welfare and safety of the animals
boarded. Establishment owners should know the minimum standards they must attain. The
licensing authority should apply the standards sensibly and appropriately.
The continuing task for local authorities, veterinary professionals and the trade is to raise
standards of health, safety and welfare in such establishments. The conditions contained in
this booklet have been agreed by relevant bodies involved in the provision and control of
such establishments. The contents represent the minimum standards to be applied in order to
achieve that goal.
GRAHAM M JUKES
Chairman
______________________________________________________________________
1 Animal Boarding Establishments Act 1963 – A Guide for District Authorities and their
Veterinary Inspectors, BVA 1985
Model Licence Conditions and Guidance for Dog Boarding Establishments
ACKNOWLEDGEMENTS
This booklet is based on the original work of the Institution of Environmental Health Officers
(IEHO), now The Chartered Institute of Environmental Health (CIEH) Animal Boarding
Establishments Working Part, which reported in 1993.
The original Members of the CIEH Animal Boarding Establishments Working Party were:
Graham Bell (Corresponding member) Wigan Metropolitan District Council
Chris Evans North Hertfordshire District Council
Tina Garrity CIEH
Lou Leather (Chairman) Wood Green Animal Shelters
Cathy McKenzie CIEH
Andy Piper Borough Council of King’s Lynn and
West Norfolk
Mike Reed Eastleigh Borough Council
In the former publication acknowledgements were given to the following organisation for
their assistance in its production:
British Small Animal Veterinary Association (BSAVA)
British Veterinary Association (BVA)
Department of the Environment (DoE)
Feline Advisory Bureau (FAB)
Home Office (HO)
National Dog Warden Association (NDWA)
Royal Society for Prevention of Cruelty to Animals (RSPCA)
This revised booklet is the result of further discussions and deliberations by the following:
Deborah Wood Association of District Councils (ADC)
John Dalton (BSAVA)
Paul DeVille (BVA)
Graham Jukes (CIEH) (Chairman)
Lou Leather (CIEH)
Andy Piper (CIEH)
Caryl Cruickshank (FAB)
Diana Cruickshank (FAB)
David Cavill Pet Trade and Industry Association (PTIA)
Barry Huckle (PTIA)
The Chartered Institute is grateful to the following sponsors whose generous financial
contribution has enabled the publication to be distributed initially without charge.
Firmfix (Manufacture) Ltd
Wood Green Animal Shelters
Parasol Animal Housing Ltd
The Chartered Institute of Environmental Health
Feline Advisory Bureau (Sophie Hamilton-Moore Trust)
Pet Trade and Industry Association
Pedigree Petfoods
Spillers Foods
Model Licence Conditions and Guidance for Dog Boarding Establishments
CONTENTS
FOREWORD
ACKNOWLEDGEMENTS
PAGE
1. INTRODUCTION 1
2. LICENCE DISPLAY 3
3. CONSTRUCTION 5
3.1 GENERAL 5
3.2 WALLS AND PARTITIONS 6
3.3 FLOORS 6
3.4 CEILINGS 6
3.5 DOORS 7
3.6 WINDOWS 7
3.7 DRAINAGE 8
3.8 LIGHTING 8
3.9 VENTILATION 8
3.10 MAINTENANCE 8
4. NUMBERS OF ANIMALS 9
4.1 NUMBERS OF DOGS PERMITTED 9
4.2 KENNEL SIZE, LAYOUT AND EXERCISE FACILITIES 9
5. MANAGEMENT 11
5.1 TRAINING 11
5.2 TEMPERATURE IN KENNELS 11
5.3 CLEANLINESS 12
5.4 FOOD AND WATER SUPLIES 13
5.5 KITCHEN FACILITIES 13
5.6 DISEASE CONTROL AND VACCINATION 14
5.7 ISOLATION 15
5.8 REGISTER 15
5.9 IDENTIFICATION OF KENNELS 16
5.10 SUPERVISION 16
5.11 FIRE PRECAUTIONS 17
6. DOG SITTING SERVICES 18
7. OTHER RELEVANT LEGISLATION 19
HEALTH AND SAFETY AT WORK ETC ACT 1974 19
ENVIRONMENTAL PROTECTION ACT 1990 19
ELECTRICITY AT WORK REGULATIONS 1989 20
CONTROL OF SUBSTANCES HAZARDOUS TO HEALTH
REGULATIONS 1988 20
CONTROLLED WASTE REGULATIONS 1992 21
THE CONTROL OF DOGS ORDER 1992 21
DANGEROUS DOGS ACT 1991 21
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 1
1. INTRODUCTION
Local Authorities issue licences to proprietors of boarding kennels under the
provision of The Animal Boarding Establishments Act 1963. The licence can
stipulate a number of conditions to secure the following objectives:
i) that dogs are kept in accommodation suitable in respect of construction, size,
temperature, lighting, ventilation and cleanliness;
ii) that dogs are adequately supplied with suitable food and drink, and are visited
at suitable intervals;
iii) that dogs are kept secure;
iv) that reasonable precautions are taken to prevent the spread of infectious
diseases;
v) that appropriate steps be taken in the event of an emergency;
vi) that a suitable consistent level of management is maintained.
In 1993 The Chartered Institute of Environmental Health (CIEH) published
comprehensive guidance and model licence conditions to ensure that a consistent
approach was maintained in the issuing of licences and the enforcement of the
legislation by local authorities.
Following the publication of the guidance and model conditions it became apparent
that the conditions were being applied by some local authorities too rigidly and
without due regard to the detailed guidance notes, which in the original document,
were separated from the model conditions. The Guidance Notes provided a detailed
explanation for the conditions and provided a framework for a consistent approach
while allowing freedom of interpretation and flexibility to be applied by the licensing
authorities in accordance with local circumstances.
A working group consisting of CIEH, Association of District Councils (ADC), British
Veterinary Association (BVA), British Small Animal Veterinary Association
(BSAVA), Feline Advisory Bureau (FAB) and the Pet Trade and Industry Association
(PTIA) met to consider changes in the format of the guidance and model conditions
based on the CIEH’s original work in order to improve the readability, interpretation
and consistent application of the document. This booklet and its companion volume
dealing with cat boarding establishments contains the model conditions and guidance
together with additional information will be of considerable value to both the industry
and enforcement officers.
It should be stressed that the aim of licence conditions is to ensure high standards of
animal care and health and safety are maintained in animal boarding establishments.
If variations to the model conditions are made local authorities should bear in mind
that the principal aim must still be met.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 2
In new establishments there is an expectation that all appropriate conditions should be
met as a basic minimum standard. In existing establishments it is accepted that some
of the conditions may need to be phased in over a period of time by agreement
between the establishment owner and the local authority in which case a licence,
subject to an agreed scheme of works and a suitable realistic timescale for
implementation should be issued.
Where appropriate and as necessary the local authority should seek the advice and
assistance of a veterinary surgeon.
For ease of reference and application the model conditions have been set out in the
text in bold type with notes appended adjacent in italics giving additional information.
Throughout the text and as a licence condition the following applies:
1.1 Unless otherwise stated, these conditions shall apply to all the buildings and
areas to which dogs have access and/or are used in association with the
boarding of dogs.
Use of the term ‘kennel’ refers to combined sleeping and individual exercise areas.
Model Licence Conditions and Guidance for Dog Boarding Establishments
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2 LICENCE DISPLAY
The principal legislation dealing with Animal Boarding Establishments is the Animal
Boarding Establishments Act 1963 which addresses the areas to be covered by the
licence relating to animal welfare and management. It is essential that consumers and
those responsible for premises management are aware of the licence conditions:
LICENCE DISPLAY
2.1 A copy of the licence and its
conditions must be suitably
displayed to the public in a
prominent position in, on
or about the boarding
establishment.
Notes:
If displayed externally the licence and its conditions should
be protected from the weather. Preferably the licence
should be displayed in the reception area.
The number of dogs for which the premises is licensed, the
number of isolation and holding kennels must be specified
on the licence. Guidance to their numbers are found in the
notes below.
Other legislation and issues to be taken into consideration by kennel owners are:
INSURANCE
Notes:
Adequate insurance indemnity should be arranged by
the operator of the premises. This should be
maintained at a sufficient level to cover the maximum
number of dogs boarded. Several companies offer
policies specific to animal boarding establishments.
Details are often advertised in pet publications.
Proprietors of animal boarding establishments are
able to insure purely the liability aspect by taking out
third party liability cover. In addition, you can insure
against veterinary fees for accidents and illness, death
from accidents, illness, death from accidents, death
from illness and loss from theft and straying. You
must insure against public liability.
Employers Liability Insurance is mandatory for
boarding establishment owners who employ staff.
Employers Liability (Compulsory Insurance) Act
1969.
Certificates of insurance must be prominently
displayed.
STAFF FACILITIES
Notes:
Adequate toilet and washing facilities must be
available for staff in accordance with health and
safety requirements.
An adequate First Aid kit must be available for staff
use.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 4
Staff should be adequately trained in the safe handling
of dogs, emergency procedures to be followed, and all
other aspects of the licence conditions which are
pertinent to their work. Staff should also be regularly
vaccinated against Tetanus.
ESTABLISHMENTS RECEIVING BOTH DOGS
AND CATS
Notes:
When the granting of the licence is being considered
by the local authority, there will be a presumption
against cats and dogs being kept within sight of each
other, unless good reason can be made otherwise.
[See companion booklet on model licence conditions
and guidance for cat boarding establishments].
In consideration of “Good Reasons” existing facilities
and management must be taken into account.
Model Licence Conditions and Guidance for Dog Boarding Establishments
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3 CONSTRUCTION
3.1 GENERAL
3.1.1 The establishment must , at all
times, be laid out and operated
in accordance with an
approved plan, to be attached
to the licence, Before carrying
out any alterations, plans must
be submitted to and approved
by the licensing officer of the
local authority.
3.1.2 Where wood has been used in
existing construction it must
be smooth and treated to
render it impervious. Wood
should not be used in exposed
construction of walls, floors,
partitions, doorframes or doors
in the dog kennelling area.
There must be no projections
liable to cause injury
3.1.3 Fencing material must be
secure and safe.
3.1.4 Sleeping areas of kennels
must be so insulated as to
prevent extremes of
temperature.
3.1.5 The construction must be such
that the security of the dog is
ensured.
3.1.6 All exterior wood must be
properly treated against wood
rot, e.g. Tanalised. Only
products which are not toxic
to cats may be used.
3.1.7 All internal surfaces used in
the construction of walls,
floors, partitions, doors and
door frames to be durable,
smooth and impervious.
There must be no projections
or rough edges liable to cause
injury.
Notes:
The conversion of existing buildings should be discouraged.
Experience shows that they may be more expensive to adapt
and less efficient to operate.
At least 20% of the individual exercise runs must be covered
with a suitable mesh.
Where galvanised welded mesh is used for fencing the wire
diameter must not be less than 2.0mm (14 standard wire
gauge) excluding any covering and the mesh size must not
exceed 5.0cm (2”).
Application for building works may well require approval
from the building control department and/or the planning
department.
The interior and exterior of the buildings should be kept in
good decorative order and repair. Outer paths, gardens,
exercise areas and general surroundings must be kept in a
good, clean, presentable condition. Failure to comply with
this recommendation may be a consideration in any decision
by the local authority to withdrawn the licence for any
reason.
A safe system of work must ensure correct use of chemicals
and materials used in the kennel and must include
constructional details suitable to reduce spread of infection,
disease and contamination.
Wood in Kennels:
The purpose of avoiding wood on surface structures of
kennel interiors is because of the possibility of damage to
the material caused by scratching by animals. Worn and
splintered material is difficult to clean, harbours bacteria,
viruses etc. and allows the splinters produced to penetrate
the animals’ skin.
The whole point of hygienic and safe practice is to provide
easy to clean surfaces.
Model Licence Conditions and Guidance for Dog Boarding Establishments
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3.2 WALLS AND PARTITIONS
3.2.1 Walls with which dogs may
come into contact must be of
smooth impervious materials,
capable of being easily
cleansed. Where concrete or
other building blocks or bricks
are used in such walls, they
must be sealed so as to be
smooth and impervious, and
resealed as necessary.
3.2.2 Junctions between vertical and
horizontal sections should be
coved. If impractical in
existing premises, all joints
must be sealed.
3.2.3 Partition walls between
kennels must be of solid
construction to a minimum
height of 1.2m (4ft).
3.2.4 In new construction, in
exercise runs the lower section
of partitions in adjoining runs
must be of solid construction.
Notes:
This condition is to provide a physical barrier to infection.
It will also reduce aggression while allowing socialisation.
Suitable materials for the construction of partition walls
would be properly surfaced impervious brick/block
constructions, moulded plastic, glass reinforced plastic
(GRP), pre-formed plastic surfaced board, etc. Such solid
construction may be from floor to ceiling, but this should not
be detrimental to other welfare considerations such as the
dog’s outlook, lighting and ventilation. Sealing refers to the
use of a proprietary water proofing agent for sealing the
wall against damp-penetration. Under certain
circumstances sealing of brickwork can only be achieved by
rendering prior to sealing.
In individual exercise areas it is recommended that the solid
partition be of a minimum of 675mm (27 inches) high from
the ground and in existing construction this condition should
be phased in over a suitable period taking into consideration
existing construction and the condition of the kennels.
3.3 FLOORS
3.3.1 Floors of all buildings,
individual exercise areas and
kennels, must be of smooth,
impervious materials, capable
of being easily cleansed and in
new kennels must incorporate
a damp proof membrane.
3.3.2 All floors of kennels and
individual exercise areas must
be constructed and maintained
in such a condition as to
prevent ponding of liquids.
Notes:
Floors of kennels and related exercise areas should be
constructed in impervious material and be readily
cleansable while providing sufficient grip for the animal to
walk or run without sustaining injury.
Drainage channels should be provided near to the kennel
edge so that urine is not allowed to pass over walk areas in
corridors and communal access areas. It is reasonable to
face a bedding area in the opposite direction to the exercise
area if separate drainage channels are approximately sited.
Before beginning any alterations you are advised to contact
the building control section of the local authority. Waste
water outlets may need approval from the National Rivers
Authority (contact your local area office for advice).
“Communal” facilities must not be used by more than one
dog at any one time unless they are from the same
household.
Communal exercise areas should generally be discouraged –
see Notes in Section 4.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 7
3.3.3 In new construction floors
must be laid to a minimum fall
of 1 in 80 leading to a shallow
drainage channel or
effectively covered deep
drainage channel.
3.3.4 Communal exercise areas
must be suitably drained but
need not comply with
conditions 3.3.1 and 3.3.2.
3.4 CEILINGS
3.4.1 Ceilings must be capable of
being easily cleansed and
disinfected.
Notes:
Where kennels are provided, within converted outbuildings,
consideration should be given to ease of cleaning, energy
conservation, wildlife access, lighting and ventilation.
3.5 DOORS
3.5.1 Kennel doors must be strong
enough to resist impact and
scratching and must be fitted
to be capable of being
effectively secured.
3.5.2 Where metal bars and frames
are used, they must be of
suitable gauge (approximately
10-14) with spacing adequate
to prevent dogs escaping or
becoming entrapped. Where
metal edging is used, this must
not present a risk of injury to
the dog.
3.5.3 Door openings must be
constructed such that the
passage of water/waste is not
impeded, or allowed to gather
due to inaccessibility.
Notes:
See also General Construction for galvanised welded mesh
use (Section 3.1).
Galvanised Weld Mesh should be a minimum of 2mm (14
gauge) in thickness. It is recommended that the spacing of
the wire should not exceed 50mm (2 inches).
When designing kennel doors regard should be paid to the
Health and Safety of the person working in the kennel, for
example large dogs may push against the door which may
give rise to difficulties in securing the door and even to
accidents to the person on the opposite side of the door when
it opens outwards. Therefore consideration could be given
to opening the outer door in an inward direction in the
interests of staff safety.
3.6 WINDOWS
3.6.1 All windows which pose a
security risk must be escape
proof at all times.
Notes:
Windows when a security risk must be protected by welded
mesh, or be made of reinforced glass, polycarbonate or
other impact resistant material.
Model Licence Conditions and Guidance for Dog Boarding Establishments
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3.7 DRAINAGE
3.7.1 The establishment must be
connected to mains drainage
or an approved, localised
sewage disposal system.
3.8 LIGHTING
3.8.1 During daylight hours light
must be provided to exercise
and sleeping areas so that all
parts are clearly visible.
Where practicable this must
be natural light.
3.8.2 Adequate supplementary
lighting must be provided
throughout the establishment.
Notes:
Natural and artificial lighting must be of sufficient standard
to enable efficient working after daylight hours.
3.9 VENTILATION
3.9.1 Ventilation must be provided
to all interior areas without the
creation of excessive,
localised draughts in the
bedding area.
Notes:
Draughts can be the outcome of ventilation provided for
animal health. Heating can equally be removed by
ventilation. A balance is necessary between adequate
ventilation and the unnecessary removal of warm air.
Ventilation is important as an aid to disease control, a
protection against smell accumulation, and prevents
excessive humidity of the atmosphere. High humidity
increases the risk of kennel cough and should be avoided.
Siting of the bed is an important consideration. Raising the
bed and providing adequate protective sides to allow the dog
“depth” to seek protection are consideration in protecting
the dog.
3.10 MAINTENANCE
3.10 Maintenance and repair of the
whole establishment must be
carried out regularly.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 9
4 NUMBER OF ANIMALS
4.1 NUMBER OF DOGS PERMITTED
4.1.1 The maximum number of dogs
to be kept at any one time is
…………………… [TO BE
DETERMINED BY THE
LOCAL AUTHORITY].
4.1.2 Each dog must be provided
with a separate kennel except
that dogs from the same
household may share a kennel
of adequate size with the
written consent of the dogs’
owner.
4.1.3 Holding kennels may be
provided for temporarily
kennelling a dog for not more
than 24 hours. Holding
kennels, if provided, must
comply with conditions as
required for main kennels.
Holding kennels must be a
minimum area of 2.3 sq m (25
sq ft).
4.1.4 No animals other than dogs
are to be boarded within the
licensed facilities without the
written approval of the local
authority.
4.1.5 Where stray dogs are accepted
by the kennels they must be
kept in a separate area away
from boarded dogs.
Notes:
The number of dogs permitted relates to the number and size
of the kennels and must be stipulated clearly on the front
sheet of the displayed licence. The decision regarding the
number of dogs, as well as considering kennel size and
numbers, will take into account the effectiveness of site
management.
Dogs from the same family who normally live together, may
prefer to share a kennel. It is a requirement that operators
obtain written authorisation from the dog owner before
kennel sharing is allowed. Where sharing occurs the dogs
must be able to lie down comfortably in the sleeping area,
with sufficient space for the door to open fully.
Holding Kennels
The number of holding kennels provided should be agreed
between the kennel owner and the local authority and noted
on the licence. In general holding kennels should not
constitute more than 25% of the total number of residential
kennels.
Identification and Control of Dogs on Site
The Control of Dogs Order 1992 requires that all dogs,
whilst in a pubic area, must wear a collar and tag stating the
name and address of the owner. It is recommended that all
dogs boarded at the establishment should wear a collar and
tag identifying the name of the owner, or have the collar and
tag secured immediately outside the kennel. This will assist
in the identification. It will also assist staff with dog control
if one tries to escape, or if there is a fire or other emergency.
In the case of sharing it will be necessary to take the collars
off and hang them outside the kennel.
Dangerous Dogs
Dogs subject to contracts under current Dangerous Dogs
Legislation must have a copy of the licence and insurance
certificate lodged with the boarding kennel.
4.2 KENNEL SIZE, LAYOUT AND EXERCISE FACILITIES
4.2.1 For new kennels each kennel
must be provided with a
sleeping area of at least 1.9 sq
m (20 sq ft).
4.2.2 Suitable bedding equipment
must be provided which
allows the dog to be
comfortable and which is
capable of being easily and
adequately cleaned and
Notes:
In existing kennels the new size requirements for sleeping
areas should be phased in over a number of years after
consultation between the kennel owner and local authority
taking into account local circumstances
During kennel construction it is necessary to use an
appropriate design and correct materials to overcome
problems of noise emission and to ensure energy
conservation. This is in order to minimise discomfort to the
dog and to minimise the risk of nuisance to persons in the
vicinity of the site.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 10
sanitised. Such equipment
must be sited out of draughts.
All bedding material must be
maintained in a clean, parasite
free and dry condition.
4.2.3 For new kennels each kennel
must be provided with an
exercise area of at least 2.46
sq m (26 sq ft) (for dogs up to
24 inches high at shoulder) or
36 sq ft for larger dogs, which
is separate from the bedding
area and exclusive to that
kennel, for free use by the dog
at all times except at night.
4.2.4 Kennels must have a
minimum height of 1.8m (6 ft)
to facilitate adequate access
by kennel staff for cleaning.
4.2.5 Kennels and exercise areas
must open onto secure
corridors or other secure areas
so that dogs are not able to
escape from the premises.
4.2.6 Exercise areas must not be
used as bedding areas.
Adverse Weather:
In adverse weather conditions the responsible person must
decide whether or not dogs are given free access to their
exercise area.
In existing kennels the new size requirements for exercise
areas should be phased in over a number of years after
consultation between the kennel owner and local authority
taking into account local circumstances. This exercise area
should be roofed to a minimum of half the area, sufficient to
give the dog protection against the weather.
Some of this should be translucent material capable of
filtering UV light and providing adequate shade.
Communal Areas for Exercise:
In general, communal areas should be discouraged because
of the risk of disease spread, in particular worms, and
fighting. With the provision of individual exercise areas to
each kennel, the extra provision of a communal area need
not be provided. Surface ponding of water must not occur
and land drainage should be provided where necessary if
normal site drainage proves inadequate.
The risk of spreading disease, in particular worms, is
increased by use of communal areas.
All communal exercise areas should be provided with an
impervious cleansable surface at least around the perimeter
(concrete, laid to a suitable fall to prevent ponding and
promote drainage).
Model Licence Conditions and Guidance for Dog Boarding Establishments
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5 Management
5.1 TRAINING
5.1.1 A written training policy must
be provided. Systematic
training of staff must be
demonstrated to have been
carried out.
Notes:
The licensee must formulate a written training policy for
permanent, part time and seasonal workers. The following
are regarded as essential topics to be covered in the
programme:
Animal Welfare
Cleanliness and Hygiene
Feeding and Food Preparation
Disease Control
Recognition and Treatment of Sick Animals
Health and Safety
Emergency Procedures
Transportation of Animals:
All vehicles used by the establishment for the transportation
of dogs must be regularly serviced and kept clean. They
must be fitted with cages of adequate size for the safe
transportation of dogs and be provided with adequate
ventilation. All vehicles must be secure and should not be
left unattended when transporting a dog.
5.2 TEMPERATURE IN KENNELS
5.2.1 Heating facilities must be
available in the kennel and
used according to the
requirements of the individual
dog.
5.2.2 There must be some part of
the dog’s sleeping area where
the dog is able to enjoy a
temperature of at least 10°C(50°F).
5.2.3 In isolation kennels there
should be a means of
maintaining the temperature at
a level suitable for the
conditions of the dog and
dependent on veterinary
advice.
Notes:
Many kennels have been built without proper concern for the
welfare of the dog. The materials used on the kennel
exterior may not offer adequate protection against
temperature variations throughout the majority of the year.
There will be periods in the year where ambient external
temperatures will cause temperatures to fluctuate above or
below the recommended levels. If the higher temperature
level is exceeded due to constructural shortcomings rather
than normal ambient temperature then artificial means of
counteracting this high temperature should be introduced.
Where temperatures lower than indicated are reached the
use of individual heating lamps for dogs may prove
adequate. In some circumstances additional background
heating will also be required.
The temperature of the isolation kennels should not be
allowed to fall below 15.5°C (60°F) generally, unless
specific advice is given to the contrary by the Veterinary
Surgeon.
The difficulty op providing maximum temperature levels is
acknowledged. 26°C (79°F) is a realistic temperature which
should not to be exceeded in normal circumstances.
It is important to remember that a minimum temperature of
10°C (50°F) is required, and if inadequate attention has
been given to construction and insulation it will be
necessary to use additional heating and thereby increase
running costs. Failure to provide additional heating will
cause dogs to suffer. Particular attention should be paid to
design and construction. Geographical orientation is also
relevant. Aspect affects temperature. It is often difficult to
maintain adequate temperatures with north facing openings.
Correct attention to orientation of the kennel will allow
maximum use of natural light.
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Page 12
Similarly in summer temperatures, poorly insulated exteriors
will allow internal temperatures to build up (similar to car
interiors) to excessive levels. Even with additional
ventilation the dogs will suffer.
Some summer temperatures will naturally exceed 26°C(79°F). Inadequate construction or ventilation of the
kennels must not be an excuse to allow unnecessarily high
temperatures being attained.
Where temperatures are likely to rise above the maximum
levels specified in the notes there should be some means of
mechanical or automatic cooling/ventilation.
A safe system of heating must be provided so that risks of
electrocution and burning are avoided. Open flame
appliances must not be used.
5.3 CLEANLINESS
5.3.1 All kennels, corridors,
common areas, kitchens etc.
must be kept clean and free
from accumulations of dirt and
dust and must be kept in such
a manner as to be conductive
to maintenance of disease
control and dog comfort.
5.3.2 Each occupied kennel must be
cleansed daily. All excreta
and soiled material must be
removed from all areas used
by dogs at least daily and
more often if necessary.
5.3.3 All bedding areas must be
kept clean and dry.
5.3.4 Each kennel must be
thoroughly cleansed,
disinfected and dried upon
vacation. All fittings and
bedding must also be
thoroughly cleansed and
disinfected at that time.
5.3.5 Facilities must be provided for
the proper reception, storage
and disposal of all waste.
Particular care should be taken
to segregate clinical waste
arising from the treatment and
handling of dogs with
infectious diseases. The final
Notes:
Arrangements must be made with the Waste Collection
Authority or waste management contractor authorised for
the purposes of the duty of care, for removal of other wastes
from the establishment under the Environmental Protection
Act 1990. Foul waste water must be disposed of by
discharge to the approved drainage system.
Cleaning:
There are a range of alternative cleaning regimes.
Basically the regime should include:
1. Removal of solids
2. Washing
3. Disinfection
4. Drying
The physical collection (shovel and bucket) of faeces is
usual.
The use of detergent and water will “wash down”. Equally
pressure hoses or steam cleaning will wash down more
effectively.
There is a need to control bacteria, viruses, and fungi within
the sanitising process.
There is little point in putting down disinfectant only to wash
it away in a short period of time. The long term activity of
chemicals used in the control of viruses, bacteria and fungi
should be considered.
Great care should be taken when using any chlorine based
chemical, e.g. bleach. (See notes of COSHH)
Combinations of bactericides, fungicides and virucides may
prove expensive to use and may not necessarily be the best
system to use.
There is a balance between the dog enjoying a known
environment and introducing infection and infestation in
wickerwork baskets and old clothing/bedding, etc. Staff
handling between kennels further increase the risk of disease
spread. While owners’ own baskets and bedding may help a
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disposal route for all such
waste must be incineration.
5.3.6 Measures must be taken to
minimise the risks from
rodents, insects and other
pests within the establishment.
dog to settle, particularly during its first stay in boarding
conditions, their use should be discouraged as there is no
immediate control over cleanliness and parasite
transmission.
5.4 FOOD AND WATER SUPPLIES
5.4.1 All dogs must be adequately
supplied with suitable food.
Wholesome water must be
available at all times and
changed daily.
5.4.2 Eating and drinking vessels
must be capable of being
easily cleansed and disinfected
to prevent crosscontamination.
They must be
maintained in a clean
condition.
5.4.3 Eating vessels must be
cleansed after each meal.
5.4.4 Drinking vessels must be
cleansed at least once a day.
Notes:
Dogs should be fed to a standard compatible with the
maintenance of health. Inspectors will observe the general
nutritional status of the dogs and the type and quality of food
in store and in the process of preparation. If necessary, a
veterinary surgeon will be called into advise.
Food should not be left for excessive periods within the
kennel in order to avoid smells and flies. More food and
water may be required for old or young dogs. No food
should be left outside at night.
Disposable eating dishes, although expensive, are
recommended as hygienic since they cannot transmit
infection and are a saving of time and labour since they are
immediately disposable. Expanded polystyrene is not a
suitable material for this use.
5.5 KITCHEN FACILITES
5.5.1 Excusive facilities, hygienically
constructed and
maintained, must be provided
for the storage and preparation
of food for the dogs.
5.5.2 Where fresh and cooked meats
are stored, refrigeration
facilities must be provided,
and potential food
contamination must be
avoided.
5.5.3 A sink with hot and cold water
must be provided for the
washing of food equipment
and eating and drinking
vessels. A separate wash hand
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basin with hot and cold water
must be provided for staff use.
5.5.4 Containers must be provided
for the storage of foods and
shall be so constructed and
kept in such good order, repair
and condition as to be proof
against insects and other pests.
5.6 DISEASE CONTROL AND VACCINATION
5.6.1 Adequate precautions must be
taken to prevent and control
the spread of infectious and
contagious disease and
parasites amongst the dogs,
staff and visitors.
5.6.2 Proof must be provided that
dogs boarded or resident have
current vaccinations against
Canine Distemper, Infectious
Canine Hepatitis (Canine
adenovirus), Leptospirosis (L.
canicol and L. icterohaemorrhagiae
and Canine Parvovirus
and other relevant diseases.
The course of vaccination
must have been completed at
least four weeks before the
first date of boarding or in
accordance with manufacturers
instructions. A
record that this proof has been
supplied must be kept on-site
throughout the period that the
dog is boarded.
5.6.3 Advice from a veterinary
surgeon must be sought in
case of signs of disease, injury
or illness. Where any dog is
sick or injured any instructions
for its treatment which have
been given by a veterinary
surgeon must be strictly
followed.
5.6.4 A well stocked first-aid kit
suitable for use on dogs must
be available.
Notes:
“Other relevant diseases” allows for the insertion of
diseases which may as yet be unknown but which may be
regarded as important in the future or which may be added
according to circumstances.
Four weeks is the maximum time for all current vaccines to
become fully effective. A shorter time is acceptable if
suitable veterinary evidence is provided, based on
manufacturers’ instructions. For example, intra-nasal
vaccination for Bordatella bronchiseptica (part of the
Kennel Cough complex) is regarded as giving solid
protection after only 5 days.
Vaccination against Kennel Cough should be encouraged.
Kennel owners should seek the advice of their Veterinary
Surgeon regarding accomplishment of this, as the disease is
generally regarded as being multi-factorial.
It is important that there are facilities and procedures for
cleansing and disease control and that staff are familiar with
the procedures and understand what action to take in the
event of an outbreak of disease.
Phenolic disinfectants should not be used around dogs and
dogs must be kept dry during cleaning of enclosures.
If there is evidence of external parasites (fleas, ticks, lice,
etc.) the dog must be treated with a proprietary insecticide.
If there is evidence of internal parasites the advice of a
veterinary surgeon should be sought.
All insecticides, disinfectants, etc. must be used strictly n
accordance with the manufacturers instructions, and hazard
sheets kept for staff which explain precautions to be taken by
the user.
The first-aid for use on dogs must be kept well stocked at all
times. Advice on contents should be available from the
establishment’s veterinary surgeon.
It is important to consider procedures to be carried out in
case of death or escape. All staff should be made fully
aware of these procedures. They will also help to reassure
owners that the establishment acted correctly in that
situation. Any dog that has died on the premises must be
referred to a veterinary surgeon and the licensing officer of
the local authority must be informed.
A veterinary practice should be appointed for the
establishment. The name, address and telephone number
must be displayed in a prominent position in a public area.
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5.6.5 A suitable range of muzzles of
varying sizes and a suitable
dog catching device, must be
kept on site.
The 24 hour telephone contact number of the veterinary
surgeon used by the establishment should be displayed in a
suitable place, close to the telephone and accessible to all
members of staff.
5.7 ISOLATION
5.7.1 Isolation facilities must be
provided.
5.7.2 In existing facilities these
isolation facilities must be in
compliance with the other
boarding requirements but
must be separate and
physically isolated from the
main kennels. This must be a
minimum 5m (15ft). (See
also temperature control).
5.7.3 Adequate facilities to prevent
the spread of infectious
disease between the isolation
and other kennels must be
provided.
5.7.4 Hands must be washed after
leaving the isolation facilities
before visiting the other
kennels.
Notes:
Isolation facilities must be provided at the rate of at least 1
isolation kennel for up to 50 kennels at the establishment
and pro rata above that. The number should be noted on the
Licence.
The requirement for 5m distance between isolation facilities
and main kennels is based upon consideration of the
distance that a dog sneeze travels. Intervening buildings
and constructional detail (i.e. window and door positions)
should be taken into account. Individual circumstances may
significantly vary the stated figure.
Isolation facilities must be used where the presence of
infectious disease is suspected. Where stray dogs accepted
by the kennels they must be kept in a separate area away
from boarded dogs. Isolation facilities must only be used for
this purpose in exceptional circumstances (i.e. where stray
intake is minimal). Condition 5.5.5 would apply to staff
handling strays.
Protective clothing and equipment, for use only in the
isolation facility, must be used to reduce the spread of
infection.
In new build isolation facilities separated 10 metres from the
main units must be provided.
5.8 REGISTER
5.8.1 A register must be kept of all
dogs boarded. The
information kept must include
the following:
- date of arrival
- name of dog, any
identification system such
as microchip number or
tattoo
- description, breed, age and
gender of dog
- name, address and
telephone number of
owner or keeper
- name, address and
telephone number of
contact person whilst
boarded
Notes:
Computerised, loose-leaf, index card and book register
systems are acceptable. If a book register is used, pages
must be consecutively numbered. Records of the owners
agreement to share may be kept on a separate form if a
computerised system is used.
It is strongly urged that the establishment introduce formal
boarding agreements, stating clearly the responsibilities of
both parties during the duration of the kennelling. The
Licensing Officer of the local authority will consider the
details recorded in the register against the actual facts
observed.
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- name, address and
telephone number of dog’s
veterinary surgeon
- anticipated and actual date
of departure
- health, welfare and
nutrition requirements
5.8.2 The register must be kept
readily available for a
minimum of 24 months and
kept in such a manner as to
allow an authorised officer
easy access to such
information.
5.8.3 Where records are
computerised, a back up copy
must be kept. The register
must also be available to key
members of staff of the
establishment at all times.
5.9 IDENTIFICATION OF KENNELS
5.9.1 Each kennel must be clearly
marked (e.g. numbered), and a
system in place which ensures
that relevant information
about the dog in that kennel is
readily available.
Notes:
An alternative system of identification can be used with the
approval of the Licensing Authority providing the system in
use meets the criteria for identification and information
provision for each dog and is readily accessible and easy to
use.
The system of identification of units must be capable of
containing relevant information such as feeding habits and
frequencies, medicinal treatments, etc. If identified on the
kennel it must not obscure the primary information. If
additional information is stored electronically or manually
away from the kennel the information must be readily and
easily accessible.
5.10 SUPERVISION
5.10.1 A fit and proper person must
always be present to exercise
supervision and deal with
emergencies wh